Benchmark Information Technology

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Benchmark Information Technology understands the importance of knowing that your critical network components – servers, routers, firewalls, email, web and backup – are being professionally monitored to ensure smooth, trouble-free efficiency.

Our 24/7 proactive network monitoring anticipates a wide variety of potential problems in your network, helping to minimize your company’s downtime and maximize productivity.

This service includes nonstop monitoring of your network and servers, including Microsoft Small Business Server, Microsoft Windows Server, Microsoft Exchange Server, Terminal Services and SQL databases along with your Internet connection and firewall/routers.

Our remote management ensures that your systems are cared for without the need for onsite attention. Our on-call response provides the same quality response as a full-time, in-house IT person. We give you the flexibility to custom select the computer and network maintenance options relevant to your business, so you pay only for what you need. Wherever your small or mid-sized business is located in the greater Southern California area, our Microsoft Certified computer consultants are ready to deliver the following comprehensive, cost-effective services:

• Preventive Maintenance

We utilize state-of-the-art network monitoring tools to identify potential problems, and in most cases can provide a remote resolution before issues can flare up and disrupt your network, preventing costly downtime.

• Anti-spam, anti-virus anti-spyware updates

We will configure anti-spam, anti-virus and anti-spyware systems to ensure that your network environment is constantly protected from external risks. We red flag and eliminate most problems before they have a chance to impact your internal systems.

• Patch Management

We’ll implement a strategic plan that matches the right patches to the proper systems, as well as monitor the patches on a regular basis to ensure that they do not impair system performance.

• Service Pack Installation

When the number of patches per given program reaches saturation point, we can install a service pack for updates, enhancements and repairs.

• External Vulnerability Scanning

Avoid costly losses and downtime resulting from external threats to your network from hackers looking to exploit system vulnerabilities. We will improve your overall network security posture and keep your information and applications secure.

• Backup Management and Administration

We’ll identify and install the best data backup system for your particular needs to protect your valuable information – client records, legal and accounting files, email, etc. We will encrypt and safeguard your data from theft. We’ll make sure that your backed-up data can be restored to various types of hardware, and ensure that data backup continues during active recovery mode.

• Event Log Monitoring

We can help improve your system integrity by providing real-time monitoring, alerting and reporting of all your event log data. The result is improved IT controls and efficiency, not to mention the extra peace of mind you’ll enjoy knowing that your critical systems are being monitored and maintained.

• Escalation

If a particular network issue is unable to be resolved off-site, we will escalate to our own local Microsoft Certified computer consultants or your internal IT staff.

Call Now for Your Network Monitoring Services

Benchmark Information Technology is a Microsoft Certified Partner and a Microsoft Certified Networking Infrastructure Solutions Partner. To learn more about how we can take care of all your monitoring needs, call us at (866) 326-1427, email us at , or fill out our web form.

Why Customers Choose Benchmark