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Benchmark Information Technology Announces “Competitive Edge” Computer Support For Small Businesses

Long Beach, California – July 17, 2007 – Research shows that most small business computer networks are unstable, unreliable and expensive to maintain. A new company called Benchmark Information Technology is helping to reverse that trend by cutting IT support costs 30% to 50% while improving network reliability and performance and eliminating spyware, spam, downtime and other computer frustrations.

The main reason most businesses fail to receive a full return on their computer investment is because their network systems often fall into the “one-size fits all” category, and weren’t designed to take into account unique operating methods and market demographics. BIT is pioneering a new era in IT support through its customized “Competitive Edge” network service plans that lead to increased efficiency, productivity and profitability.

“In order for any technology to give you these kinds of results, it must be designed to support your specific business, your goals and your challenges,” says Benchmark’s president, Steve Quinn. “By focusing intently on client needs and expectations, we deliver to small and medium-sized companies the same level of service and support enjoyed by Fortune 500 companies.”

In order to make network systems work for clients, instead of the other way around, Benchmark Information Technology has developed a range of innovative, industry-first services. Companies in numerous and varied industries have discovered peace of mind by letting BIT handle all computer network reliability and security issues.

Here’s how Benchmark is changing the IT support landscape:

• Checks network backup systems to ensure that irreplaceable files and data are safe from viruses, network failures, natural disasters and theft.
• Constantly monitors systems for security loopholes, outdated security patches and virus definitions that allow hackers, spam, pop-ups, viruses and spyware to invade a network.
• Tracks server integrity and condition to uncover looming problems that can cause unexpected downtime, plus sluggish and poor performance.
• Eliminates expensive repairs and recovery costs. BIT’s network monitoring and maintenance saves clients money by preventing expensive network disasters.
• Delivers faster support and eliminates service call fees. Remote monitoring software enables Benchmark to access and repair most network problems right from its offices.
• Provides clients with faster performance, fewer “glitches” and practically zero downtime. Every system will eventually exhibit performance degradation, but BIT’s preventative maintenance and network monitoring ensures that computers stay in top shape for maximum speed, performance and reliability.
• Provides companies will all the benefits of an in-house IT department without all the costs. Benchmark’s “Competitive Edge Managed Network Service Plan” customers enjoy access to a knowledgeable support staff that responds immediately to any problems or questions.
• Offers companies substantial discounts on IT services they’re already buying. Benchmark charges a flat, affordable rate for its comprehensive technical support services. There are no hidden charges, caveats or disclaimers.

Benchmark Information Technology is an IT outsource company that delivers an exceptional range of innovative services and support for small and medium-sized businesses. BIT is a technology-solutions provider focused on security, reliability, data integrity and performance.

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