Benchmark Information Technology

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Benchmark Information Technology understands the importance of knowing that your critical network components – servers, routers, firewalls, Internet connections and backups – are being professionally monitored to ensure smooth, trouble-free operation.

To help you minimize downtime and maximize productivity, we offer proactive server monitoring that anticipates potential problems and remediates them before they interfere with your productivity.

This includes nonstop monitoring of all your servers and their critical services, such as Microsoft Small Business Servers, Microsoft Windows Server, Microsoft Exchange Server, SQL databases, Terminal Services, and other specific line-of-business applications installed on them, along with your Internet connection and firewall/routers. Our 24/7 proactive remote support server monitoring service is the perfect security solution for your small and mid-sized business. Our team of Microsoft Certified computer consultants will deliver these comprehensive and cost-effective services:

• Server Preventative Maintenance

We utilize state-of-the-art network monitoring tools to identify potential problems, and in most cases can effect a remote resolution before issues can flare up and disrupt your network.

• Anti-spam, anti-virus, anti-spyware updates

We will configure anti-spam, anti-virus and anti-spyware systems to ensure that your network environment is constantly protected from internal and external threats. We red flag and eliminate problems before they have a chance to impact your internal systems.

• Server Patch Management

Our 24/7 monitoring processes, in combination with our comprehensive patch testing, ensure that the right server updates and service packs are consistently deployed.

• External Vulnerability Scanning

Avoid costly losses and downtime resulting from external threats to your network from hackers looking to exploit system vulnerabilities. Our expert computer consultants will improve your overall network security and keep your information and applications secure.

• Backup Management and Administration

We will identify and install the best data-backup system for your particular needs to protect all of your valuable information – from client records to legal and accounting files to email and more. We will encrypt and safeguard your data from theft. And we’ll perform regular tests to ensure that your backed-up data can be quickly restored and accessed when you need it.

• Event Log Monitoring

We can improve your system integrity by providing real-time server monitoring, alerting and reporting of all your event log data. The result is improved IT controls and efficiency, not to mention the extra peace of mind you’ll enjoy knowing that your critical systems are being monitored and maintained.

• Escalation

If a particular network issue is unable to be resolved offsite, we will escalate to our own local network computer consultants or your internal IT staff.

Our Microsoft Certified computer consultants will monitor and support the following server products:

Call Now for Your Remote Network Support and Server Monitoring Services

Benchmark Information Technology is a Microsoft Certified Partner and a Microsoft Certified Networking Infrastructure Solutions Partner. To learn more about how we can take care of all your remote network monitoring needs for your business, call us toll free at (866) 326-1427, email us at , or fill out our web form.

Why Customers Choose Benchmark