What Clients Say?
There are many reasons why more companies are turning to Benchmark Information Technology for their IT needs. But don’t just take our word for it. Here are some typical client observations on our track record of performance and customer care.
“Why do we use Benchmark Information Technology for our IT needs? It’s simple. They’re friendly and easy to deal with. They’re extremely knowledgeable about our infrastructure, our products and our services. They respond instantly when called, and resolve issues quickly and to our total satisfaction. And they regularly keep us informed of technology advances that can benefit our efficiency and our bottom line. IT doesn’t get much better than that.”
“We have worked with Benchmark Information Technology for twelve years. Their technical knowledge and expertise keeps our network running smoothly, their response time is exceptional, and we since we don’t have to hire a full-time IT employee, we save a bundle. And on a purely personal level, they are great people to work with.”
“Working with the IT team at Benchmark has been one of the most pleasant and satisfying vendor experiences I have had in many years. As CFO, I rely on smoothly functioning, and highly productive systems for myself and the rest of the staff. Benchmark knows this realm so well, they foresee issues before they come up and proactively design solutions for us. With the rapid pace of change in software and computing, and the massive complexity of current systems, even in-house operations staff need Benchmark’s expertise to maximize the system potential. But Benchmark went beyond that and covered my needs for hardware selection and setup, helpdesk, software and systems training, user setup and maintenance. They even negotiated software licensing deals for me. They did all this better and for less money than I could do it in-house. Well done Benchmark!”
“What I value most about Benchmark Information Technology is the fact that they take the time to listen. They are genuinely interested in the IT issues we face and completely understand our network. What differentiates them from other IT companies is that they truly understand our unique IT related issues, such as the implications of our use of protected health information. Additionally, they understand that a rapid response rate in paramount. Since 2010 Benchmark Information Technology has acted as our technology partner, making recommendations and providing guidance based on our long-term goals and objectives. I highly recommend Benchmark.”
“As one of Asia’s leading producers of plastic products, we had made what we considered a significant investment in our IT infrastructure. While we weren’t experiencing any major problems, our senior management felt that our network wasn’t performing up to its potential. At our request, Benchmark Information Technology analyzed our network and then demonstrated ways to more productively utilize our existing technology. BIT also introduced an add-on product to our accounting system that helped us to get our warehouse inventory under control. Their recommendations have greatly increased our productivity, with a correspondingly positive effect on our profits.”
“Benchmark Information Technology is an IT service provider that understands non-profits. A few years back when we were interviewing IT companies, we really wanted to work with a firm that had substantial experience working with other non-profits. We have worked with Benchmark since 2013 and have never looked back. Over the years they have made recommendations that have saved our non-profit over $20,000 per year. Additionally, they do honest work, you can rely on them to get the job done right and they make solid, strategic recommendations. If your entity is non-profit, work with vendors who understand your specialized needs, where you can. And if you are looking for IT support, I highly recommend that you talk to someone from Benchmark Information Technology.”
“We learned the hard way that having an in-house IT technician can be problematic. Replacing our one-man-show with the team of IT professionals at Benchmark Information Technology has been one of the best business decisions we’ve ever made. Our server issues are a thing of the past, and Benchmark gives us smart and strategic advice on all of our network technology needs. With our network concerns a thing of the past - we can now focus our clients. We’ve been with them since 2008 and couldn’t be happier.”
“During the course of my career in commercial real estate development, I’ve discovered that when it comes to selecting an IT provider, the key factor is trust. Our success in this industry relies in part on how we handle and protect sensitive corporate data, especially for large-scale projects like industrial parks and shopping malls. Entrusting an individual or company with this responsibility is not a decision taken lightly. Benchmark Information Technology has been for my preferred network specialist for the real estate companies I have been involved with more than a decade. BIT has provided unparalleled security throughout all phases of my business — including project selection, leasing, financing and construction. I think that speaks for itself.”
“As a rapidly growing Certified Public Accounting firm, Onisko & Scholz, LLP is concerned with the bottom line — both for our clients and ourselves. Since 2000, we have utilized Steve Quinn and Benchmark Information Technology for our IT needs. Their role is that of a trusted advisor who helps us strategize how to best use technology for our current and future requirements. BIT recently introduced us to a program — available only to qualified CPA firms — that helped us reduce software costs by 75 percent. They introduced us to multiple remote access systems that allow personnel to connect from almost anywhere – this includes CITRIX, SBS, Web-Based software and smart phones. Our bottom line is much better off thanks to Benchmark Information Technology’s expertise, responsiveness and reliability.”
"Few IT companies fully understand the specific challenges of a design company like ours. Benchmark Information Technology does, and they consistently deliver expert and expedited IT service that helps us retain our competitive edge. They’re fast and dependable, and never make promises they can’t keep. The fact that they’re nearby adds another confidence to our relationship."
“What differentiates Benchmark Information from other IT companies is that they truly understand our unique IT related issues, such as the implications of our use of protected health information and they specialize in non-profits. Since 2010 Benchmark Information Technology has acted as our technology partner, making recommendations and providing guidance based on our long-term goals and objectives. I highly recommend Benchmark.“
“We need our IT to work. That’s why we have depended on Benchmark IT since 2012. Benchmark understands non-profits and technology. All we have to focus on is our business, providing long-term affordable facilities solutions to increase the availability of high quality charter schools for underserved students, and that’s the way it should be.”